Reference > Troubleshooting


If you have a question or an issue, these basic steps can help you find a solution.

1. Make sure your system meets the requirements.

See FileMaker Pro Advanced technical specifications.

2. Install the latest FileMaker Pro Advanced update: choose Help menu > Check for Updates.

3. Check the documentation and release notes: choose Help menu > Product Documentation.

4. See the FileMaker Knowledge Base article on common troubleshooting topics.

You can search for more articles on the FileMaker Knowledge Base.

5. Post a question on the FileMaker Community: choose Help menu > FileMaker Community.

For more support options, choose Help menu > Service and Support.


Information in the FileMaker Knowledge Base and the FileMaker Community may not be available in all languages.