Note  The following information is for server administrators.
If you have a question or an issue, these steps can help you find a solution.
1. Make sure your system meets the requirements. See FileMaker Server technical specifications.
2. Install the latest FileMaker Server update.
3. Check the documentation and release notes on the FileMaker website.
4. Problems with FileMaker Server typically occur in the following areas. See these Help topics:
Admin Console problems
General problems
Network problems
Problems seen by clients
FileMaker Server event log messages
Improving performance
5. You can search for answers in the FileMaker Knowledge Base.
6. Post a question on the FileMaker Community.
Note  If FileMaker Pro is already running while the Database Server is starting up on the same machine, the Database Server will start up but then stop. Stop FileMaker Pro, then start the Database Server. If this problem persists, restart your computer, then start the Database Server before starting FileMaker Pro.