Reference > Troubleshooting
If you have a question or an issue, these basic steps can help you find a solution.
1. Make sure your system meets the requirements.
See FileMaker Pro technical specifications.
2. Install the latest FileMaker Pro update: choose Help menu > Check for Updates.
3. Check the documentation and release notes: choose Help menu > Product Documentation.
4. See the FileMaker Knowledge Base answer on common troubleshooting topics.
You can search for more answers at
5. Post a question on the FileMaker Community: choose Help menu > FileMaker Community.
For more support options, choose Help menu > Service and Support.
Note  Information in the FileMaker Knowledge Base and the FileMaker Community may not be available in all languages.