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Cannot see hosted databases

If the Open Remote File dialog box does not show a shared database that is being hosted over a network:

•	Make sure the host and client computers are correctly connected to the network. Refer to the documentation that came with your computer or ask your network administrator.

•	Host and client computers must use FileMaker 7.0 or later for IPv4 addresses, and FileMaker 10.0 or later for IPv6 addresses.

•	The file must be open on the host computer and sharing must be enabled. See Opening files as the host.

•	FileMaker Pro shows only the databases hosted on your local TCP/IP subnet. To open a database on a different TCP/IP subnet, in the Hosts dialog box, click Specify Host and enter the host computer's IP address or domain name.

•	If the client is outside your LAN's firewall, blocking must be removed from port number 5003 by your network administrator. (FileMaker Pro uses TCP port number 5003 to share databases.)

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Windows:

•	Bonjour software is required in order to view hosted databases in the Open Remote File dialog box. Be sure that Bonjour is installed on your system.

•	Make sure you have only one network adapter installed for the protocol you are using. For details, choose Help menu > Resource Center, click FileMaker Knowledge Base, and search for keywords Host, Adapter, Network.

•	If you host FileMaker Pro files from a server with two or more network cards, FileMaker Pro broadcasts only from the card with ID 0.

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OS X:

•	Make sure the FileMaker Pro application has not been moved out of the FileMaker Pro folder.

•	FileMaker Pro network hosts on a different subnet may not appear in the Local Hosts list in the Open Remote File dialog box. Consult your network administrator about the host and client subnet mask settings.