FileMaker Customer Console basics > Changing your profile > Setting up two-step verification
 

Setting up two-step verification

In addition to signing in with your FileMaker ID user name and password, you can further protect your FileMaker ID account by entering a unique verification code each time you sign in to FileMaker ID. The verification code is sent to the phone number you provide. By using this two-step verification process, both your password and a verification code are needed to sign in to your account.

If you didn’t set up two-step verification when you signed up for a FileMaker ID account, you can do so after you’ve created an account.

Note  Message and data rates may apply.

To set up two-step verification:

1. Go to your Profile page.

See Changing your profile.

2. In the Security area, for Two-Step Verification, click Turn on two-step verification. Click Continue.

3. Choose the country, and enter a phone number that can receive text messages. Click Continue.

A six-digit verification code is sent to the phone number you provided.

To have another verification code sent, click Resend verification code.

To use a different phone number, click Use a different phone number.

4. Enter the code, click Continue, then click Done.

On your Profile page, your phone number displays as Verified.

To turn off two-step verification:

On your Profile page, for Two-Step Verification, click Turn off two-step verification.

The phone number you provided is removed from your account.

To verify a phone number:

1. If Unverified appears next to your phone number on your Profile page, click Verify phone number.

A six-digit verification code is sent to your phone number.

2. Enter the code, then click Continue.

Your phone number now displays as Verified.